Cloud-based Emergency Response System

Uganda does not have a dedicated emergency response number despite repeated government attempts to set up an adequate and reliable public ambulance service backed by a toll free phone number for communication. This has resulted in slow emergency response times, additional injury and an altogether diminished chance of survival. The Cloud-based Emergency Response System (CERS) enables real time matching of ambulances to patients allowing for maximum utilization of the limited resources that exist. At the same time, it provides a means to circumvent the problem of insufficient resources to setup and man a dedicated emergency call centre with which the Kampala Capital City Authority has been wrestling for some time. Through a smartphone application, users can request and automatically connect with the closest available ambulance. CERS has the potential to impact 40,000 Ugandans who do not make it to the hospital within the “golden hour” by providing a fast, safe and appropriate transport means.