The Red Cross of Tijuana is a nonprofit medical services provider that covers 98% of the Emergency Medical Services (EMS) requests in Tijuana, Mexico. They pilot only 17 ambulances to serve a population exceeding 1.8 million people. As a result, these conditions escalate emergency vehicle response times and impair EMS performance during everyday operations. Partnered with the Red Cross of Tijuana, ReEMS (Revolutionized Emergency Medical Services) aims to optimize the delivery and management of emergency services in Tijuana and other underserved communities worldwide by introducing cost-effective smartphone and cloud software. Their platform enables emergency medical personnel to make informed decisions during dispatch by providing them with tools to monitor, visualize, and dispatch EMS vehicles in real time. ReEMS expects to decrease EMS vehicle response durations by over 50%, improving access to and reliability of health care for millions of people in underserved communities.